915 Main Apartments

The roof leaked so badly outside of the trash room it caused one of the elevators to be out for weeks. And I don’t even want to think about what disgusting mess is in the carpet. The property “manager” Jeanne is NEVER available and never returns called, and Maria the “assistant” property manager will give you an attitude anytime you ask for help. She will also say she cannot do anything because she’s only the assistant. These apartments could be the best thing in Hartford, but it’s the management that will run this place to the ground. Honestly, invest your money somewhere else because until an entirely new management takes over, this place will never get any better.

either continue living in the apartment for a year with increased rent or turn in all of my keys and continue to pay rent until they find someone to replace me (in addition to having to pay a break lease fee for a lease I didn’t sign). Pay careful attention to all the sketchy things they hide in the lease or be prepared to lawyer up. I’ve lived in multiple apartments in the past and this is by far the worst renting experience I’ve ever had. Rent at your own risk.

biggest issues living here for the past few years have been with PMC - Their office staff is completely unresponsive and uncommunicative. It's gotten SLIGHTLY better over the past few months with a staff changeover, but there is still very little proactive communication and repairs take months (if they're even addressed in the first place). But hey, they started some random newsletter to promote virtual yoga class and 'health tips" during the pandemic so maybe that's enough for you! The elevators and alarm system are often broken, as is the HVAC system. For prospective renters, be aware that from April to October you'll have access to AC but not heat, and vice versa during the other half of the year - This isn't super uncommon but the property descriptions often leave this out. Also, expect to pay $250-$350 per month for electric as the HVAC fan in your unit runs off your meter. Cheapest 2-bedroom option downtown, but you'll get what you pay for.

previous poor reviews to be true. We moved into a one BR apartment in 915 Main St. and the reason we signed the lease was that we were assured a few things would get taken care of in the apartment before our move-in date. Come move in day none of that was taken care of but we were given the excuse of their maintaining team being busy with an emergency in another building and that they would take care of it later that week or first thing the following week. The next week passed and two more week after that and the issues continue. We have called the office multiple times, and people at the office say they will speak with the maintenance team and call us back but no callback. We even asked to talk to the property manager, but she is always out of the office and never calls back. One of the biggest problems is the draft in the living room from a gap running along the side of the window, and nobody has gotten back to us in over a week. This gap is causing water to accumulate all along the window frame and drip into a pool onto the ledge. They assure you maintenance issues will be taken care of within 24-48 hours and that the negative reviews are all disgruntled tenants or the fault of a previous property manager who wasn’t cut out for the job, but I am beginning to feel the promises and care shown while seeing the apartment and signing the lease is just to get you through the door and bound to the contract. We made the mistake of ignoring negative reviews but I urge whoever is moving in please make sure if you have issues you want to fix with the apartment take them down in writing, so you’re not tossed around from one office employee to another saying you will receive a call back only to wait days with no response. This is my fifth rental and never have I experienced such a laid back and unconcerned management before. I am very disappointed with this company, and considering reaching out to corporate to escalate this matter further, so it’s taken care of promptly.

hassle. Will be moving out at end of lease.

park while they move in or out), the package room was broken into and in the 4-5 months since nothing has been done to allow residents to begin receiving packages again and contacting the agents is incredibly difficult if they have already taken your deposit and you have signed the lease (no more money to make). Overall I would say this is the apartment version of a value airline. As long as you know the service will be bad and the amenities will be lacking it's a great deal. It will be hard to move out knowing what a great price I am paying for the apartment but I will not miss my daily 10 minute walk to and from my car, the unresponsive landlords and inability to receive packages due to management's unwillingness to create a solution.

about living downtown is the parking and panhandlers. The Doormen in our building sends them away if they follow you. through the front door. But it definitely is a good place to live

he's just sitting there and leaving the front door wide open, invite everyone in... what's the point to pay a doorman if its an "open door policy". Outsiders are coming in everyday to use the gym in the basement. I've ran into outsiders using the gym to host their private gym classes. And ofc, when you tell the management office those things, they give you that none of my business attitude. If you're looking for renting with PMC, I sincerely advice you to check their reviews online first. The leasing agents may seem nice to you, but that's how they trick you into the door. Once you move in, they will put on another face.

have had multiple leaks in my apartment from the pipes in the wall and water heater. The repairs take forever and getting in touch with the management company can be a nightmare. I would caution the renter in considering this place. The company which services gas and electricity is very shady in billing and the meter readings have never occurred in my time here - in fact, I was not billed for 4 months and out of the blue the electric company wanted hundreds of dollars all at once and didn't offer any explanation. Beautiful Apartments...but save yourself the headache.