Good apartment, terrible staff
April 4, 2018 - Review from Apartments.com
If you never have to work with the office staff, you may be ok staying here as the apartments themselves are just fine. However if you do need the office staff for anything, I must apologize in advance. First, I don't have a local phone number, so they cant sync my phone number to their gate dial pad. Well when family, guests, friends come over, the answer the staff gave me for them was "we cant provide a gate code for you, its for vendors. They must walk to the back to get to your apt" ...
Considering I live 500 yards in the back of the complex, better hope its not cold and raining or your family will be walking in the rain because tenants aren't allowed to know the code to their own apartments. Secondly, they provided a "friendly" notice to provide 60 days notice to terminate at the end of lease. They provided the notice less than 24 hours before we had to advise of decision to terminate. Then when it was turned in w/58 days notice, not 60, they said they would charge us for 2 days of rent. What company receives a notice 58 days in advance, after providing less than 24 hours notice AND STILL wants to charge you a fee. Good riddance, thanks for reassuring our decision NOT to renew with this complex
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