Verraso Village Townhomes

ONE maintenance guy for every job / issue. He jimmy rigs and leaves things completely unfinished..... so after the run around with management you get the maintenance guy who doesn’t know what he’s doing. Also let’s talk about the dog poop..... absolutely DISGUSTING. Supposedly, owners are supposed to be fined and held responsible for dog poop they don’t pick up... that’s a joke. There is dog poop everywhere, I’m not even kidding. Walk through and check it out for yourself. We can’t take out our garbage cans out without stepping in it. We have made numerous complaints and no one does anything. They also no longer monitor the tenants/parking so our street looks totally trashy with 5-6 cars/trucks piling up in a single driveway onto the sidewalks (it looks ridiculous not to mention hazardous when trying to leave). It’s sad really because it’s such a beautiful place so close to the village but sooooo incredibly poorly ran. I see that Amanda responded to another poor review on here stating that she’d be more than happy to talk about it in person... lol ya right. Amanda you never answer or return calls, emails, or voicemails. And when one of your tenants does need something you are rude and condescending.. & not to mention completely unorganized. Hopefully The owners see this and decide to make a change in management.

sorts of tenants to just get tenants. The parking is horrible so if you have guests, they have to park by the plaza on the other side. There is mice in the garage and we had ants all over the unit. Took us weeks to get them send someone to look at it. Still chasing them for over a month to understand what is happening with our security deposit and no one is returning calls or emails. The person on the property lacks basic customer service skills and communication skills, rude and ignorant. By the agreement they need to give the renewal quote 2 months before, but they gave it one month before and increased the rent by almost $350, which is unheard of. Very unprofessional and rude. You can find similar town homes within a mile from this place if you like the area, so don't waste your time and energy on this place.