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Bent Tree Park Apartments
4500 Sojourn Dr
Addison, TX 75001
Addison, TX 75001
- 1–3 Bedrooms
- 686–1,285 Square Feet
About Bent Tree Park Apartments
Bent Tree Park is designed for everyday living with features that actually matter. Enjoy open-concept floorplans, updated interiors, and access to beautifully maintained green spaces and outdoor enjoyment that provide a more relaxed, residential feel. As a resident, you will enjoy access to a variety of amenities, including two resort-style swimming pools, a fully equipped fitness center, $10/year access to the famous Addison Athletic Club, an on site dog park with agility equipment, designated playground for outdoor fun, and most important, flexibility to relax, recharge, and stay active without leaving home. Located in the heart of Addison, Bent Tree Park places you minutes from top dining, shopping, and entertainment, with easy access to DNT and PGBT. Your home at Bent Tree Park offers both value and space, and is a smart choice for apartment living among trees and trails, and around the corner from everything the vibrant city of Addison/North Dallas offers.
Bent Tree Park Apartments is located in the Addison Neighborhood and 75001 Zip code of Addison, TX.
Unique Features and Amenities
- *Available In Select Homes
- 2 Resort Style Pools
- 3 On Site Clothes Care Centers
- Access To More Than 180 Dining Options
- Addison Athletic Club Membership*
- Appliances Black
- Bilingual Team
- Black Appliance Package
- Black Finishes
- Close To Addison Circle Park Events
- Community Gas Grill/BBQ Area
- Convenient To Galleria Dallas Shopping
- Courtesy Officer
- Dishwasher Black
- Dog Park With Agility Equipment
- Easy Access To Dnt And Pgbt
- Free Wi-Fi at the Clubhouse
- Granite Countertops*
- Microwave Stainless Steel
- One Bedroom Townhomes
- Online Payment Convenience
- Onsite
- Outdoor Bbq Grilling Stations
- Outdoor Cabana
- Refrigerator Stainless Steel
- Responsive Maintenance
- Scenic Tree Filled Views
- Spacious 1, 2 & 3 Bedroom Floor Plans
- Stainless Steel Appliances *
- State of the Art Fitness Center
- Stove Black
- Stove Stainless Steel
- Townhome Layouts Available
- Upgraded Apartment
- W/D Hookups
- Wood Style Flooring*
Property Contact Info
This property currently does not have availability listed on ApartmentHomeLiving.com. Sign up to get notified when it becomes available.
Office Hours
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
A1 1x1
1 Bed, 1 Bath, 686 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A1 1x1 686 sq ft A1F 1x1
1 Bed, 1 Bath, 686 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A1F 1x1 686 sq ft A1P 1x1
1 Bed, 1 Bath, 686 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A1P 1x1 686 sq ft A1G 1x1
1 Bed, 1 Bath, 686 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A1G 1x1 686 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A2 1x1
1 Bed, 1 Bath, 706 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A2 1x1 706 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A2P 1x1
1 Bed, 1 Bath, 706 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A2P 1x1 706 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A2F 1x1
1 Bed, 1 Bath, 706 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A2F 1x1 706 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A2G 1x1
1 Bed, 1 Bath, 706 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A2G 1x1 706 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A3 1x1
1 Bed, 1 Bath, 735 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A3 1x1 735 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Dining Room
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
A3P 1x1
1 Bed, 1 Bath, 735 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A3P 1x1 735 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A3F 1x1
1 Bed, 1 Bath, 735 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A3F 1x1 735 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A3G 1x1
1 Bed, 1 Bath, 735 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A3G 1x1 735 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
A2 TH
1 Bed, 1.5 Baths, 706 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable A2 TH 706 sq ft 2 Bedrooms
B1 2x1
2 Beds, 1 Bath, 844 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B1 2x1 844 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Crown Molding
- Dining Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
B1P 2x1
2 Beds, 1 Bath, 844 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B1P 2x1 844 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B1F 2x1
2 Beds, 1 Bath, 844 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B1F 2x1 844 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B1G 2x1
2 Beds, 1 Bath, 844 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B1G 2x1 844 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B2 2x2
2 Beds, 2 Baths, 940 sq ftModel Gallery
Photos
Availability Details
Availability Date Unit Sq Ft Unavailable B2 2x2 940 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Framed Mirrors
- Heating
- High Speed Internet Access
- Storage Space
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Crown Molding
- Dining Room
- Hardwood Floors
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
Apartment Model: B2 2x22 Bedroom, 2 Bath, 940 sq ftUnavailable![]()
B2 2x2 - Image 1 ![]()
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B2 2x2 - Image 8 B2P 2x2
2 Beds, 2 Baths, 940 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B2P 2x2 940 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Black Finishes
- Dishwasher Black
- Onsite
- Stove Black
B2F 2x2
2 Beds, 2 Baths, 940 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B2F 2x2 940 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B2G 2x2
2 Beds, 2 Baths, 940 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B2G 2x2 940 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B3 2x2
2 Beds, 2 Baths, 942 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B3 2x2 942 sq ft Model Amenities and Features
Features
- Air Conditioning
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Dining Room
- Hardwood Floors
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
B3P 2x2
2 Beds, 2 Baths, 942 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B3P 2x2 942 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B3F 2x2
2 Beds, 2 Baths, 942 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B3F 2x2 942 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B3G 2x2
2 Beds, 2 Baths, 942 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B3G 2x2 942 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B4 2x2
2 Beds, 2 Baths, 987 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B4 2x2 987 sq ft Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Crown Molding
- Dining Room
- Hardwood Floors
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
B4P 2x2
2 Beds, 2 Baths, 987 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B4P 2x2 987 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B4F 2x2
2 Beds, 2 Baths, 987 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B4F 2x2 987 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B4G 2x2
2 Beds, 2 Baths, 987 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B4G 2x2 987 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B5 2x2
2 Beds, 2 Baths, 1090 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B5 2x2 1090 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Framed Mirrors
- Heating
- High Speed Internet Access
- Storage Space
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Crown Molding
- Dining Room
- Hardwood Floors
- Views
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Onsite
B5P 2x2
2 Beds, 2 Baths, 1090 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B5P 2x2 1090 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
B5F 2x2
2 Beds, 2 Baths, 1090 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B5F 2x2 1090 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Appliances Black
- Onsite
- W/D Hookups
B5G 2x2
2 Beds, 2 Baths, 1090 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable B5G 2x2 1090 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Microwave Stainless Steel
- Onsite
- Refrigerator Stainless Steel
- Stove Stainless Steel
- Upgraded Apartment
3 Bedrooms
C1 3x2
3 Beds, 2 Baths, 1285 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable C1 3x2 1285 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Living Space
- Dining Room
- Linen Closet
- Walk-In Closets
- Window Coverings
Outdoor Space
- Patio
Unique Features
- Onsite
C1P 3x2
3 Beds, 2 Baths, 1285 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable C1P 3x2 1285 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
C1F 3x2
3 Beds, 2 Baths, 1285 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable C1F 3x2 1285 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
C1G 3x2
3 Beds, 2 Baths, 1285 sq ftAvailability Details
Availability Date Unit Sq Ft Unavailable C1G 3x2 1285 sq ft Model Amenities and Features
Features
- Washer/Dryer Hookup
Unique Features
- Onsite
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Property Information
- Renovated In 2007
- 496 Units
- 2 Stories
- Built in 1980
Lease Terms
- 6, 12 mo
- Short Term Lease Options
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged Per Applicant.$70.00
- Administrative- One Bedroomi$50 admin fee special with look and lease on one and two-bedroom apartment homes. Charged per unit.$250.00
- Administrative Fee- Two Bedroomi$50 admin fee special with look and lease on one and two-bedroom apartment homes. Charged per unit.$350.00
- Due at Move-In
- Administrative Fee- Three BedroomiCharged per unit.$350.00
Utilities
- Trash FeeiCharged per unit.$24.00/mo
Pet Policy and Fees
Cats
- 2 Pet Limit
Dogs
- 2 Pet Limit
- 80 Lb Weight Limit
- Pet interview, Spayed/Neutered
Large Pets Welcome/No Aggressive Breeds/We do not Accept Chows, Pit Bulls, Rottweilers, and Wolf HybridsAt Bent Tree Park, dogs aren’t just pets — they’re family (and sometimes the real Branch Managers. That’s why we’ve created a spacious dog pa
Comments: Large
Parking Info and Fees
- Surface Lot
- CoverediUncovered Reserved Spaces available for $45/month.
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
Living Area Features
- Walk In Closets
Map
4500 Sojourn Dr, Addison, TX 75001
- Shopping
- Colleges
- Grocery
- Medical
- Parks
- Transportation
- Nearby Properties
Map
Getting Around
60 / 100 Moderately walkable
30 / 100 Limited public transit
40 / 100 Fairly bikeable
70 / 100 Moderately car friendly
Scores provided by 
details
detailsGetting to Know the Area
80 / 100 Restaurants
50 / 100 Cafes
70 / 100 Nightlife
70 / 100 Shopping
60 / 100 Parks
0 / 100 Noise Level
Scores provided by
Renters Reviews and Ratings
Showing 1-12 of 24 Reviews
Poor Management
May 18, 2026 - Review from Apartments.com
My experience with Pamela as a property manager was extremely disappointing. She was consistently unprofessional, dismissive, and disrespectful not only toward employees but also toward prospective residents. Instead of creating a welcoming and professional environment, she often came across as rude and uninterested when people had questions or concerns. Employees were not treated with respect or support, and communication was handled poorly. A property manager should know how to communicate ...
professionally and make both staff and prospects feel valued, but that was definitely not the experience here.
Read More
Awful Experience
February 24, 2026 - Review from Apartments.com
I had my lease start mid-week, so I could check it out before my movers showed up on the weekend. When I walked in, they had clearly not walked in this apartment since the previous tenant moved out. It was disgusting, there were roaches everywhere, etc. I work with apartments myself and know we are all human and sometimes things slip through the cracks, so I told them it was no problem as long as they fixed it by the time my movers showed up a few days later on Saturday.
When my movers showed ...
up on Saturday it was somehow even worse. Nobody had event attempted to fix it. Someone had started to replace the blinds but didn't finish and left the old blinds and sawdust on the floor. That didn't even matter to me though because ZERO of our two bathrooms worked.
This was a Saturday, and when I told the office that I had NO working bathrooms and our apartment was filthy they refused to call maintenance to help. They claimed it was due to business from a storm the week before, but my apartment had been vacant for over a month. They also have refused to provide me with the manager's email or the name of their management company.
At one point my personal washer broke and while I was waiting for my new one to be shipped I looked into doing my laundry on-site. The on-site team said we had to buy a card, etc. Either way, between their mis-information about charges, I paid almost $20 to use their facilities ONCE when I was told it would just be a few bucks.
I have also had workers show up for services I didn't ask for with ZERO warning, which is actually a violation of the Texas Apartment Association lease.
To this day I still don't have a direct way to contact the manager or the management company.
I'm so grateful I'm in a position to move out at the end of my current lease.
Read More
No recomendable vivir en estás residencia un total desastre en todos los sentidos
November 21, 2025 - Review from Apartments.com
Totalmente in desastre no es recomendable vivir en esta residencia
Son demasiado falta de respeto desde la supervisora hasta el que barre , lo Que te prometen cuando estás entrance nunca te lo cumple todo la residencia en total basura los apartamento demasiado deteriorados todo el mundo es mal hablando vas por una solucion y te sueltan son las patas porq grosera todas las de la oficina es un total desastre
Trashy and Dirty!
June 27, 2025 - Review from Apartments.com
Just go walk around you will see, i moved in and found infested with fleas, carpet was torn by former tenants animals, AC did not work and when i filled out many work orders they said use black out curtains, they never got it working when 90 out it stayed on all day and never got below 80. The workout room all the equipment is broken and parts missing, the entire year i lived there both pools were closed the whole time, but that didnt stop them from charging me amenity fees. The side walks are ...
cracked below the dirt line so when it rains they get all muddy and you will slip and fall going to the mailbox. Pest control guy didnt realize i had a camera he walked in set a card down and left They will screw you out of your deposit as well.
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Loving the New Vibe at Bent Tree Park!
March 26, 2025 - Review from Apartments.com
I’ve been living at Bent Tree Park for a while now, and I’m honestly really happy with how things are going. The office team, Seth and Art, are super friendly and always make sure everything’s running smoothly. They’re really responsive and always willing to help when I need something.
The maintenance team is on top of things too – they always take care of requests quickly, and it’s clear they are constantly improving and keeping the place looking great. The entire property has definitely been ...
looking better lately, with improvements everywhere!
The dog park and pools are always nice and clean, and the fitness center is a bonus, especially the membership to the Addison Athletic Club. It’s just a great place to live, close to everything in Addison but still feels peaceful. Definitely happy I chose to call Bent Tree Park home!
Read More
Stay Away
February 24, 2025 - Review from Apartments.com
You deserve better. Do not move here. Every company they contract with are scammers.
Pros and Cons
February 23, 2024 - Review from Apartments.com
Pros: The square footage to price ratio. Close proximity to restaurants and shopping.
Cons: The lack of professional management regarding many issues with units containing roaches, water leaks, damaged foundations, inefficient electrical components (ex: stoves, fridges and outdated air conditioning systems). Not to mention the dusty air ducts that provide little to no cool air. I recognize the absence of maintenance staff but the property itself is poorly maintained.
Absolutely horrible - Do not move here!
February 28, 2023 - Review from Apartments.com
These apartments are horrible in every sense of the word. The apartment management is terrible, they never communicate properly, are frequently out of the office, and never offer solutions to the issues you are facing. I experienced chronic bug issues from the very first day I moved in - ants, roaches, millipedes, pill bugs, etc. I contacted the apartment management multiple times and they never provided adequate solutions to solve the issue. The apartments themselves are in terrible shape. ...
There are cracks and gaps around every corner and seam inside. The buildings are so poorly constructed that many patios and staircases are sagging and appear unsafe. The apartment building next to mine caught fire and almost burned down completely. The walls are so thin that you can hear absolutely everything your neighbors are doing. The community is not great either, many people don't pick up after their dogs or themselves. There is dog poop and trash littered throughout the entire complex. Once again the apartment staff seems to not care or put any effort into maintaining the grounds.
Unless this is your absolute only option, please never move here.
Read More
Property Manager Responded
February 28, 2023
At Bent Tree Park Apartments, we strive for an excellent customer experience. We apologize that your experience was not an excellent one, and would like an opportunity to earn a five star rating rating from you. Please stop by the office and ask for the Manager. We look forward to meeting your expectations! Pamela Leslie, Property Manager.
Completely broken application process
August 22, 2022 - Review from Apartments.com
I think Bent Tree is a very nice looking apartment complex. I applied here, but unfortunately, the application process is pretty broken. The main gripe I have is that my leasing agent has still, even after a week and a half, never actually responded to a single email I've sent.
I admit I perhaps called a few too many times checking in on things, but I would not have called in every day if I could just get a response and an update on where things were.
I did not actually get all of the documents ...
required to apply on the first email I was sent. I also wasn't given full instructions on how to make the app fee payment.
I sent in my documents, and I called to see if I was missing anything. I was told they didn't receive the email (though later it turns out they did, but they never responded back and said so).
I called in again later to get information on how to make the app payment. I made the payment and sent them an email with the payment confirmation as directed.
I still did not get an email letting me know the information was received, so again, I had to call them. I was told that they would work on my application.
I then called back the next day to see what the next steps were, and they told me they had earlier moveins and would process it later. I could not get a firm time on when I could expect my application to be processed.
I later called and asked for a manager and was told that they would work on getting me a response so I would feel more at ease. I still did not receive an email.
This process has been broken and I'm out $350 for the application because it went into a black hole. I understand that they have other applicants that they have to work with, but I have to get movers ready, get packed, etc, so I have to know if I'm approved or not. If they had just emailed me once or twice to let me know where we stood I certainly would not have called as much, which would have ultimately saved time for both them as well as me.
I would not recommend this place unless you are desperate or you have a very long time for your application to be processed.
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Property Manager Responded
September 15, 2022
Dear David, Thank you for your candid review. After reviewing your emails and your file, I can see that you were emailed the information on how to pay for your application days before you applied online. Afterwards, another email was sent by our assistant manager providing information how to pay for application, which is the same process to pay your administration fee. I believe that the disconnect occurred because the emails came from a different email address from our software system than the email address that you have been communicating with your leasing agent. Furthermore, your leasing agent did email you the link to apply online. Once you applied, an email was sent to providing the written information for the documents needed to process your application and the Resident Qualifying Criteria. I can see that you have excellent communication and planning skills. My apologies for her not picking up on the cues that you like written confirmations instead of relying on verbal ...
communication and that you are looking for specific details, so that you can plan. However, your leasing agent was in frequent verbal communication with you and your co-applicant, so she was unaware of your desire for duplicate communication by email. At Bent Tree Park Apartments, we strive for an excellent customer experience. We apologize that your experience was not an excellent one, and would like an opportunity to earn a five star rating rating from you. We look forward to meeting your expectations! Sincerely, Pamela Leslie, Property Manager.
DO NOT MOVE HERE!
August 3, 2022 - Review from Apartments.com
I’ve lived here for two years the first year was okay. Once we signed the second year everything went down hill. We had roaches coming from the baseboards, fire place etc. They “called” people to come spray the apartment but they didn’t help anything so we had to buy things to help ourselves. We were calling maintenance so they can come out and fix issues but they never came so we had to fix things ourselves. Office people just lie and make up things as they go. They always have a new person that ...
works there. The gym is complete trash, they don’t fix equipment. Just don’t move here!!
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Property Manager Responded
August 10, 2022
At Bent Tree Park Apartments, we truly hope to meet your expectations. We are sorry that your experience was not a positive one, and are always willing to do anything that we can reasonably do to help you have a positive experience. Please stop by and allow us an opportunity to earn a better relationship with you. Pamela Leslie, Property Manager.
Zero Star Experience
March 28, 2022 - Review from Apartments.com
I have been renting at Bent Tree Park for many years. I pay my rent on time and I am a low maintenance tenant. I have a very sick parent and unfortunately have to move out of area to care for them. I went to discuss my options to get out of my lease today (I plan to give 45 days notice), and was basically told that I will have to pay thousands of dollars to get out without breaking my lease. Complete disregard for my circumstances and no willingness to work with me. Ofelia in the office said that ...
she would speak to her supervisor and see if they can do anything to help, but I am extremely disappointed in the response I received after being a loyal resident for so long.
I will update my review once I receive a verdict from the office…
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Property Manager Responded
May 5, 2022
Thank you for your review, Meredith. We certainly do appreciate you as a resident, and truly do sympathize with your situation. While we certainly do wish that we could allow all of our good paying residents the option to terminate their leases when things happen in their lives and the lives of those they love. However, what we do for one, we must be willing to do for everyone. There are options that do allow you to terminate your lease early without paying rent through your entire lease, although those options do still require a proper written notice, and payment of certain fees. We can also work with you to pay some of those out, if need be. Please reach out to us. We are here to work with you to the best of our ability. Pamela Leslie, Property Manager.
Horrible
February 11, 2021 - Review from Apartments.com
Always new office people and they are all incompetent. Do not care about you unless you are bringing money. Lie about everything. If you want to have a hassle free stay then try elsewhere.
Property Manager Responded
May 5, 2022
Thank you for taking the time to place a review. However, we disagree. Furthermore, we discontinued receiving money in the office since mid-March of 2020. At Bent Tree Park Apartments, we strive for an excellent customer experience. We apologize that your experience was not an excellent one, and would like an opportunity to earn a five star rating rating from you. Please stop by the office and ask for the Manager. We look forward to meeting your expectations. Pamela Leslie, Property Manager.
Nearby Schools
W T White High School
Dallas Independent School District
4505 Ridgeside Drive
Public School - Grades 9-12 (2149 Students)
In Attendance Zone9 minute drive / 4.5 miles away
Jerry R Junkins Elementary School
Dallas Independent School District
2808 RUNNING DUKE DR
Public School - Grades PK-5 (702 Students)
In Attendance Zone4 minute drive / 1.4 miles away
School data provided by GreatSchools.
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The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Bent Tree Park Apartments.
Arts Museums and Landmarks
Big Box and Retail
Walgreens
18207 Midway Rd
4 minute drive / 1.48 miles away
Target
3730 Belt Line Rd
5 minute drive / 2.47 miles away
Kohl's
18220-18224 Preston Rd
5 minute drive / 2.55 miles away
Colleges and Universities
Collin County Community College - Courtyard Center Campus
4800 Preston Park Boulevard
7 minute drive / 3.66 miles away
Groceries
Sprouts Farmers Market
17795 Dallas Pky
2 minute drive / 0.81 miles away
Winco Foods
2620 Josey Ln
7 minute drive / 3.45 miles away
Tom Thumb
1380 W Campbell Rd
7 minute drive / 3.65 miles away
Hospitals
Methodist Hospital For Surgery
17101 Dallas Parkway
1 minute drive / 0.36 miles away
Baylor Scott & White Medical Center Plano
4700 Alliance Boulevard
7 minute drive / 3.27 miles away
Baylor Scott & White The Heart Hospital - Plano
1100 Allied Drive
7 minute drive / 3.36 miles away
Parks and Recreation
Bent Tree Park Apartments has 1 park within 11.0 miles, including Texas Stadium.
Restaurants and Dining
Shopping Centers
Bent Tree Park Apartments has 5 shopping centers within 0.9 miles.
Transit Stations
Downtown Carrollton Station-Green Line
10 minute drive / 4.87 miles away
Farmers Branch Station-Green Line
11 minute drive / 5.56 miles away
Trinity Mills Station-Green Line
11 minute drive / 5.59 miles away
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Addison Studio Apartments | $1,302 | $699 | $4,823 |
| Addison 1 Bedroom Apartments | $1,402 | $734 | $9,719 |
| Addison 2 Bedroom Apartments | $1,801 | $993 | $10,000+ |
| Addison 3 Bedroom Apartments | $2,422 | $1,626 | $7,295 |
| Addison 4 Bedroom Apartments | $6,918 | $6,918 | $6,918 |
| 2 Bedroom Homes | $2,105 | $1,400 | $3,950 |
| 3 Bedroom Homes | $3,451 | $2,100 | $10,000+ |
| 4 Bedroom Homes | $5,505 | $2,300 | $10,000+ |
| 5 Bedroom Homes | $7,913 | $5,000 | $10,000+ |
Nearby Apartments
Nearby Homes
Did You Know?
The average Apartment shopper researches 4 properties in detail before signing a lease.
Property Manager Responded