UNSAFE
July 25, 2023 - Review from Apartments.com
About halfway through our lease our car was stolen! There was only one camera on the grounds and it was only on the gate going out of the complex. We were told by police to get the footage and the office refused to give us the footage. When our car was stolen, multiple guns were also stolen off the grounds as well. We also visited the leasing office to talk about leaving for our safety after this event and were told they understood and would waive fees and would help us however they could because ...
the valued their residence safety over all else..... However, they soon involved lawyers and basically wanted us to pay large sums of money that they originally told us they would waive. This also took over a month to hear back from their attorneys on the decision of whether or not they would let us leave under the conditions we discussed with the leasing agent. for an establishment that values the safety of its residence, you would think they would notify the community of crimes and theft of firearms!!!! I
We have had to purchase cameras to watch our apartment and vehicles. I do not feel safe here! I never go outside after dark alone! We hear gunshots. We were told break ins and theft happens OFTEN at this complex by police!
The gate rarely ever worked and would be open all day and night. On the rare occasion it was closed, our visitors always had trouble getting the gate to open when they called.
We were constantly being watched by the agents and employees! They kept tabs on our every move. We felt as though we had very very little privacy. An agent lived near us and would keep track of when we had guests at our apartment and commented negatively on things we had on our patio.
The ground crew is extremely loud and inconsiderate. They would yell and use heavy machinery in the mornings and be right up against our windows and walls. I can not stress this enough, do not live on the ground level. You will hear every car horn and door shutting. The maintenance is so loud with chain saws and heavy machinery and the walls feel paper thin! Also if you are unlucky enough to live in the back of the complex, that is where all maintenance and grounds crews headquarters will be for projects. For months, while they were painting the buildings, a whole section of our building's parking was fenced off with a full construction zone operating about 20 ft from our apartment.
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Property Manager Responded
September 13, 2023
Hello, thank you for taking the time to rate us. Our goal is to learn from your feedback, so we would appreciate it if you'd contact us at residentrelations@nals.com to provide a few more details about your experience. We value the safety of our residents, and we are always searching for ways to improve the community. We greatly value your input and would love the opportunity to rectify your outlook, so we hope to speak with you soon. Thank you again for sharing your thoughtful review. - NALS Apartment Homes
Max of 2. | Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; A...