Don't Trust the Model
July 4, 2023 - Review from Apartments.com
I toured this apartment to move in back in 2021, and they said the room I wanted (2x2) wasn't available to tour because it was still under construction so they showed me a 1x1 model. It was stunning, and they assured me that the 2x2 apartment I wanted would be exactly the same as the one I was looking at with all new appliances. Since I was moving from out of state, I couldn't see the apartment at all before my move in date, and when I got the keys after signing my lease, I walked into a place ...
that looked like it has JUST been recently flipped, and they had done a very bad job at that. There was still debris EVERYWHERE, I'm talking plaster all over the counters and floor, nails and screws scattered in the carpet, and everything covered in construction dust. Everything was given the "landlord special" and they tried to cover up water damage with poorly done paint job. When we went back to the management office, they denied knowing why it was left like that, and said they can send cleaners over a few days later. The "cleaners" they sent was a staff member that simply vacuumed the carpet and then left. We also didn't have bathroom mirrors for over a month after we moved in. Due to the mess the apartment was in, I took pictures of absolutely EVERYTHING and made sure to upload all of them and email them a copy so there was an electronic record of it. When we moved out, they charged us for the dust on the fan in the dining room and the plates under the burners on the stove, but they were not able to charge us for all of their poorly done renovation.
Overall Cons:
- Poorly maintained laundry rooms (machines were always broken and the rooms were dirty and gross)
- Terrible maintenance (they rarely fixed anything)
- Management was sketchy
- The dumpsters were almost always full and would get rummaged through so they would be a mess. There was staff to clean it in the mornings but it would still be a mess and overflowing more often than not.
Overall Pros:
- The front office kept packages delivered to the mailboxes so they were safe
- There was (unassigned) covered parking, which was a blessing in Vegas heat.
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Max of 2.