Nothing Changes if Nothing Changes
March 9, 2023 - Review from Apartments.com
In November 2022, we received word that 222 Hennepin Apartments would have a change in leadership and a new community director was announced. I have lived at 222 Hennepin for over two years now. I have also been vocal and provided feedback on areas of the community where I thought improvements should be considered. Many times, I felt like I was getting the “canned answer – thank you for your feedback. We are working on it.” However, nothing changed. I believed that my feedback became a ...
contentious problem for 222’s leadership team. So, I stopped providing it and decided I should move at the end of my lease.
What I can say now with full confidence is that Noah and his team (Tina, Dan, and Sarah) are AMAZING. They have changed my opinion of 222 and I love living here. Since Noah arrived in November 2022, he has been fully involved with every aspect of the community – from getting broken equipment fixed in the gym, replacing outdated TVs and workout benches to completing the painting of all interior hallways in the building. Every item I brought to him has been fully addressed. Not only has he and his team worked tirelessly to make the community better, but they have followed up on every item. Now, this is what I call ownership to resolution in action.
One observation I have made over the past five months is that Noah and his team are caring, talented and truly extraordinary professionals. So much has changed under Noah’s leadership. They give more than just “lip service.” Unbelievably, the “little things” make a big difference in resident satisfaction. Noah, I appreciate all the “little things” you all do to make living at 222 so enjoyable. Thank you for understanding this concept and for striving to make 222 a truly great place to live.
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Property Manager Responded
May 16, 2023
Hi!
Thank you for the great review! It warms our hearts to see such nice comments about our team! We'll be sure to pass the kind words on to Noah!
Thanks again, 222 Hennepin
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