From previous experience(s), I've learned that the process of submitting documentation, processing and approval for Low Income/Tax Credit housing (or anything Government related/funded) can be VERY TEDIOUS! This is almost NEVER at the fault of those who work directly on property/in leasing office ...
From my very first inquiry in June 2019 (prior to officially opening), up to the day I moved in October 2019, I've received nothing less than exceptional hospitality/customer service! Panyha, the
...property manager, especially has been most obliging. As anyone who has transitioned into a new home can understand , I became very anxious at times. Panyha remained her patience with me and answered all of my questions/follow up emails in a timely manner. On lease signing day, she was flexible and even made time to accommodate my last min appointment change! I really appreciate the warm welcoming I've received!
Tayjuan (leasing agent), was also extremely helpful. He is always pleasant, professional and willing to help!
Overall, I am impressed by how prompt, organized and smooth my move-in was. To top it off, the apartments are BEAUTIFUL and very spacious! Needless to say, I'd recommend this property to anyone who is looking for a nice, quiet place to live in a great location!
